MY CALIFORNIA PRIVACY RIGHTS

Last Updated: December 31, 2019

This policy is specific and applies only to web visitors of MyTimeshareExpert.com (the “Site”) who are California residents, under the meaning of Section 17014 of Title 18 of the Cal. Code of Regulations. Under the California Consumer Privacy Act of 2018 (“CCPA”), up to twice in a twelve (12) month period, a consumer has the right to request that a business disclose what personal information it collects, uses, discloses, and sells. Please read this policy carefully as it contains important information regarding our collection, disclosure, and sale of personal information practices, in addition to instructions on how to exercise your rights regarding your personal information.

What Personal Information Do We Collect?

We collect and use, and have collected and used the following personal information about web visitors to the Site in the preceding 12 months:

Categories of Personal Information Specific Types of Personal Information Collected
Identifiers, or information that identifies, relates to, describes, or is capable of being associated with, a particular individual First name;
Last name;
Email address;
Phone number;
Internet Protocol address;
Postal address;
Account or financial information;
Home details
Internet or other electronic network activity information Referring website address;
Web browser type and version;
Geographic region;
Area code and zip code associated with your web server;
Time and date of your visit to the Site;
Time spent on the Site;
Behavioral data (opens, clicks)
Commercial information Products or services purchased, obtained, considered
Inferences drawn from any of the above information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, behavior, etc. None

We collect the above personal information directly from you via the Site, including from cookies on the Site. We use and store cookies on your computer to facilitate and customize your use of our Site. A cookie is a small data text file, which is stored on your computer's hard drive (if your web browser permits) that can later be retrieved to identify you to us. Cookies make your use of the Site easier, make the Site run more smoothly, and help us to maintain a secure Site. The cookies may collect information about you, such as the referring website address, your IP address, your browser type and version, your Internet service provider, the area code and zip code associated with your server, the time and date of your visit, and the time spent on the Site.

We collect personal information through your clicks on the Site, including whether you indicated a need for a particular service or product featured on the Site, and all personal information that you have submitted through the Site in conjunction with your request.

The collection of personal information in the category of “Identifiers, or information that identifies, relates to, describes, or is capable of being associated with, a particular individual” is required to: 1) provide you with the ability to access and interact with the Site; 2) to connect you with the particular services or products featured on the Site which you indicate a need for; and 3) to provide advertising services to you through social networks.

The collection of personal information in the category of “Internet or other electronic network activity information” is required to: 1) provide you with the ability to access and interact with the Site; 2) to connect you with the particular services or products featured on the Site which you indicate a need for; 3) for the purposes of tracking consumer interaction with the Site, detecting security incidents, or protecting against malicious, deceptive, fraudulent, or illegal activity, and debugging to identify and repair errors that affect functionality; and 4) and verifying or maintaining quality or safety.

The collection of personal information in the category of “commercial information” is required to connect you with the particular services or products featured on the Site which you indicate a need for.

What Personal Information Do We Disclose?

We have disclosed personal information to third parties about our visitors within the preceding 12 months. Namely, we disclose personal information in all of the above categories to our third party lead buyers and lead aggregators, including whether you indicated a need for a particular service or product featured on the Site, and all personal information that you have submitted through the Site in conjunction with your request. We also disclose personal information in all of the above categories to our third party advertising partners, namely the owners of the brands that are featured on the Site, as well as third party advertising networks. We also disclose personal information in all of the above categories to our third party service providers who assist with retargeting. We also disclose limited personal information in all of the above categories to our third party publishers for the purpose of tracking their clicks/conversions.

What Personal Information Do We Sell?

Under the definitions of “Sell” and “Sale” in the CCPA, we do not sell your personal information.

Your Right to Request to Know and How to Submit a Verified Request to Know

A “request to know” is request related to the personal information that a business has about such consumer. It may include a request for any or all of the following:

  1. specific pieces of personal information that we have about you;
  2. categories of personal information we have collected about you;
  3. categories of sources from which the personal information was collected;
  4. categories of personal information that we have sold or disclosed for a business purpose about you;
  5. categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
  6. the business or commercial purpose for collecting or selling the personal information.

The CCPA permits requests to know from the same consumer up to twice in a twelve (12) month period.

To submit a request to know, please click here, or email your request to request-to-know@timeshare-marketing.com. To process your request, we will require that you submit your name, email address, and phone number in conjunction with your request. The information which you provide will be used to verify your request and to attempt to identify you within our data records. If you elect to use an authorized agent to exercise your right to submit a request for information, we may request proof of your consent to utilize such authorized agent as well as verification of your own identity, before processing the request. We will only use the information which you submit to us in conjunction with your request to know for the express purposes of verification and providing you with responsive information to your request, if required.

Your Right to Request Deletion and How to Submit a Verified Request to Delete

You have the right to request the deletion of any personal information which we have collected about you, or which we maintain. To submit a verifiable request to delete, please click here, or email your request to request-to-delete@timeshare-marketing.com. To process your request, we will require that you submit your name, email address, and phone number in conjunction with your request. The information which you provide will be used to verify your request and to attempt to identify you within our data records. If you elect to use an authorized agent to exercise your right to submit a request for information, we may request proof of your consent to utilize such authorized agent as well as verification of your own identity, before processing the request. We will only use the information which you submit to us in conjunction with your request to know for the express purposes of verification and providing you with responsive information to your request, if required.

We are required to utilize a two-step process for online requests to delete, whereby you clearly submit your request to delete, and second, we must separately confirm that you want your personal information deleted.

To the extent that your personal information is necessary for us to maintain for a reason delineated in Cal. Civ. Code § 1798.105(d), including but not limited to complete a transaction for which the personal information was collected, provide a good or service you have requested, detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, debug, etc., or to comply with a legal obligation, we are not required to comply with your request for deletion. For instance, we are not required to delete personal information which is necessary to maintain suppression files for those individuals who have opted out of receiving email marketing from us. If we are unable to verify your request, we will notify you as well.

Your Right to Non-Discrimination for the Exercise of Your Privacy Rights

California affords consumers with the right not to receive discriminatory treatment by a business for the exercise of their privacy rights conferred by the CCPA. This means that you cannot be denied goods or services; be charged different prices or rates; be provided with a different level or quality of goods or services; or have it suggested that you will receive a different price or rate or different level or quality of goods or services. Notwithstanding the above, a business can charge a consumer a different rate or price, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to the consumer by the consumer’s data. Further, notwithstanding the above, a business may offer financial incentives for the collection of personal information, the sale of personal information, or the deletion of personal information, and may also offer a different price, rate, level, or quality of goods or services to the consumer if that different is directly related to the value provided to the consumer by the consumer’s data.

General Privacy Policy

Our general privacy policy is located here: Privacy Policy

Need More Information or Having Difficulty Accessing this Information?

If you have any questions or concerns regarding your California privacy rights, or our privacy practices, please email ccpa-compliance@timeshare-marketing.com, or contact us by mail at My Timeshare Expert, 1060 Woodcock Rd. Ste 128
#62867
Orlando, FL 32803-3607. Further, if you have a disability which interferes with your ability to access this policy, accommodations can be made to present the policy in an alternative format, to assist you. If you would like to receive this information in another format that is accessible to your needs (for example: audio, large print, etc.) please email ccpa-compliance@timeshare-marketing.com.

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